FINANCIAL SERVICES
Cre Service: Debt Recovery Strengthens by Cybersecury Security and 3CX
+120
3CX System users
20TB
Managed Backup Data
+800%
Calls per day
Overview
Cre Service Srl, a leading company specializing in debt restructuring and insolvency procedures, manages a large volume of highly sensitive data every day—legal contracts, financial records, property documentation. Reliability and security are critical to their business operations.
We were operating in complete disarray—no backups, no proper communication tools, and no way to keep our documentation organized. Every day felt like we were one step away from a major breakdown.
Enzo
CEO, Cre Service Srl
Featured Product: Quadiant Skynet
Challenges
- Risk of downtime due to hardware failure or ransomware attacks.
- High IT costs caused by overlapping solutions and vendor lock-in.
- Hard collaboration between lawyers, consultants, and clients.
- Inefficient Phone & Communication system:
Results
- Zero downtime due to IT failures or ransomware incidents.
- Efficiency improvement in document management and collaboration.
- 800% increase in the number of calls made daily.
- Efficiency improvement in document management and collaboration.
Challenges
Cre Service faced significant obstacles due to a lack of proper IT infrastructure and outdated systems. Critical weaknesses included the absence of reliable data backup and a centralized file server, leaving information scattered and vulnerable. With no encryption or antivirus solutions in place, sensitive client data was at constant risk.
Operational efficiency was further hindered by the lack of a modern PBX system with integrated chat and meeting capabilities, forcing employees to rely on fragmented and outdated communication channels. The absence of PDF and document management tools made handling contracts and reports slow and error-prone, while the lack of scheduling, task management, and team collaboration software created disorganization across departments.
As a result, the company struggled with inefficiency, security vulnerabilities, and an inability to scale operations effectively—issues that directly impacted both client service quality and overall performance.
PRODUCTS DEPLOYED:
Military-grade Resilience
- Encrypted file server
- Sicuraweb Backup Endpoint
- Google Workspace Backup Cloud
- Enterprise Antivirus & Threat Protection
- Adobefly tools Suite for PDFs
- Docxable To-Do App for Teams
- NetMesh VPN
- 3CX Online PBX
With INTERA-AI we finally found the partner we needed: reliable, fast, and able to simplify IT complexity. Today, our Geo-distribuited teams work securely, knowing client data is protected and operations will never be interrupted.
Enzo
CEO, Cre Service Srl
Featured Product: Quadiant Skynet
Solutions
To address these issues, the company implemented a complete IT modernization using our solutions. A secure, encrypted file server with military-grade encryption was introduced, ensuring sensitive data is stored and shared safely. Enterprise Antivirus and Threat Protection, combined with Sicuraweb Backup Endpoint and cloud backup for Microsoft 365 and Google Workspace, provided a strong foundation for data security, continuity, and resilience against cyber threats.
For connectivity, NetMesh VPN enabled secure and reliable remote access, while the 3CX Online PBX delivered a modern communication platform with integrated chat and meeting tools. Document workflows were streamlined through the Adobefly suite for PDF management, and organizational efficiency was enhanced with the Docxable To-Do App, which improved task management, scheduling, and team collaboration.
Together, these solutions transformed the company’s operations, eliminating inefficiencies, reinforcing security, and empowering teams to work more effectively and with greater confidence.
“With the new systems in place, everything changed—we finally have secure backups, seamless communication, and the right tools to keep our teams organized. What used to feel chaotic is now efficient, secure, and under control.”
Enzo
CEO, Cre Service Srl
Featured Product: Quadiant Skynet
Results
After implementing the full suite of IT solutions, the company has transformed its operations, setting a benchmark for other credit recovery firms facing similar challenges. Customers in the same sector can see how modern, secure, and integrated IT systems directly improve efficiency, security, and team performance—demonstrating that even heavily disorganized operations can be turned around with the right tools.
Enhanced Data Security:
Military-grade encrypted file servers and enterprise antivirus ensured sensitive client information is fully protected.
Reliable Backup & Recovery:
Sicuraweb Endpoint and cloud backups for Microsoft 365 & Google Workspace guarantee business continuity with minimal risk of data loss.
Streamlined Communication:
3CX Online PBX and integrated chat/meeting tools improved internal and external communication, reducing delays and misunderstandings.
Efficient Document Management:
Adobefly PDF tools and Docxable To-Do App allowed teams to manage contracts, reports, and tasks effortlessly.
Secure Remote Access:
NetMesh VPN enabled safe, flexible remote work without compromising security.
Improved Productivity & Collaboration:
Teams now operate more efficiently, with better task organization, scheduling, and real-time collaboration, leading to faster client response and higher overall performance.